Terms of Services

1. Introduction

Welcome to WiseTravel. By using our services, you agree to these terms. Please read them carefully. These terms establish the rules for using our flight price comparison and booking assistance services.

2. Our Services

WiseTravel provides flight price comparison and booking assistance services. We help users find better deals on flights by:

• Comparing prices across different airlines and booking platforms
• Negotiating better rates through bulk purchasing and industry connections
• Assisting with the booking process
• Providing customer support throughout the process

3. Special Agreement Tickets

Our service primarily operates through special agreement tickets, which come with specific terms:

• Adult Tickets Only: Currently, we only support adult ticket bookings. Child and infant tickets are not available
• Bulk Purchase Model: We achieve discounts by aggregating multiple bookings into larger orders

4. User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information for flight searches and bookings
• Pay all applicable fees and charges as agreed
• Use the service for legitimate travel purposes only
• Not engage in any fraudulent or deceptive practices
• Comply with all applicable travel regulations and requirements
• Understand and accept the special nature of agreement tickets before booking

5. Data Authorization and Processing

By using our services, you explicitly authorize WiseTravel to:

• Collect, process, and store your provided information for the purpose of flight search and booking on your behalf
• Share necessary information with airlines, payment processors, and our service providers to complete your booking requests
• Use your flight search data to negotiate better rates with our airline partners
• Send you important notifications related to your bookings, including itinerary changes and travel advisories
• Retain your travel preferences to improve future search experiences

This authorization is essential for us to provide our services. Without such authorization, we would be unable to process your booking requests or secure special agreement tickets on your behalf. You can withdraw this authorization at any time by contacting us, which will result in the termination of our services for your account.

6. Pricing and Payment

Our pricing policy includes:

• Discounts are achieved through bulk purchasing power and special agreements with airlines
• Service fees are calculated based on the savings we achieve for you
• All fees will be clearly communicated before booking
• Payment must be made through our approved payment methods

7. Booking Process

The booking process involves submitting your current flight price, waiting for our team to find a better deal through our special agreements, and then proceeding with the booking if you accept our offer. We will handle the booking process on your behalf once payment is received.

8. Privacy and Data Protection

We are committed to protecting your privacy and personal data. All information collected will be used solely for the purpose of providing our services and will be handled in accordance with our Privacy Policy and applicable data protection laws.

9. Limitation of Liability

While we strive to provide the best service possible, we cannot guarantee availability of flights or specific prices. We are not liable for airline schedule changes, cancellations, or other circumstances beyond our control.

10. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services after such modifications constitutes acceptance of the updated terms. We will notify users of significant changes to these terms.

11. Contact Us

If you have any questions about these Terms of Services, please contact us at daye@wise-travel.com.